Our greatest aspiration is to keep the quality of our products consistently high. We achieve this through clearly defined processes – both internally, with our modern production processes and continuous staff training, and externally, with our ISO-9001 certification. 

Our customers can count on us. All the products they receive from FISBA will be of demonstrably high quality. It’s a commitment that we renew each and every day.

Our fundamental attitude to our work is key:

We place our customers at the heart of what we do

• Their satisfaction is our goal.

• We perform our work with thoroughness and skill, in fair partnership with them.

Our employees are vital to our growth

• Our staff are the foundation of our service and the deliverers of success, so we place great value on education and training.

• Our managers’ conduct is transparent, goal-oriented, and exemplary.

• The team shares responsibility for the quality of its products.

Our thinking is process-oriented

• We continuously evaluate and optimize our business and work processes.

• We regard mistakes as opportunities for continuous improvement. 

• For us, quality also means efficient and cost-optimized production.

We care about the environment 

• All our staff are committed to using resources sparingly and preventing harm to people and the environment.

• Our products and processes are designed to be as environmentally sustainable as possible.

• We are prepared for disruptions and emergencies, and able to respond quickly.

• We uphold our statutory obligations.